Privacy and Cookie Policy
This privacy policy sets out how this website (hereafter "the Website") uses and protects any information that you give the Website while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- name
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
Applications may require further information:
- organisation name
- names and e-mail addresses of participants
- survey input data from participants
What we do with the information we gather
We require this information to understand your needs and provide you with a better service and drive our products functionality:
- Product features, such as private result analysis for your organisation benefit.
- Internal record keeping.
- We may use the information to improve our products and services.
- With your permission, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- With your permission and from time to time, we may also use your information to contact you for market research purposes.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use cookies in our applications as they allow individual users to take part in some of the applications features.
We also use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the use of your personal information for marketing purposes at any time:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
With your permission we may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the General Data Protection Regulation 2018 (GDPR). If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete and you can not change it via the 'My Account' section, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
| Cookie Name | Cookie Description |
|---|---|
| Google Analytics | This is used to collect information about how visitors use the Site. The cookies collect information anonymously, including the number of visitors to the Site, where visitors have come to the Site from and the pages they have visited. We use this information to compile reports and to help us improve the Site. |
| QueueIT | This is used to allow us to throttle traffic to the site in a “first in first out basis” when the site is under unexpected and significant load. |
| _utma | This is used to distinguish users and sessions. The cookie is created when the JavaScript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. |
|
_utmb
_utmc |
These cookies work in tandem and are used to calculate visit length. Google __utmb cookie demarks the
exact arrival time, then Google __utmc registers the precise exit time of the user.
Because __utmb counts entrance visits, it is a session cookie, and expires at the end of the session, e.g. when the user leaves the page. A timestamp of 30 minutes must pass before Google cookie __utmc expires. Given__utmc cannot tell if a browser or website session ends. Therefore, if no new page view is recorded in 30 minutes the cookie is expired. |
| _utmz | This cookie stores the traffic source or campaign shows how the user reached the Site. The cookie is created when the JavaScript library executes and is updated every time data is sent to Google Analytics. |
|
This cookie is used to track visits and orders placed from advertising on Google’s search and display
network. This cookie is triggered when a user visits and makes a purchase via Google’s sponsored ads and
is triggered on the confirmation page.
For further information: http://www.google.com/ads/preferences/?hl=en |
| Google Tag Manager |
These cookies are used to collect information about how visitors use the Site. The cookies collect
information in an anonymous form, including the number of visitors to the Site, where visitors have
come to the Site from and the pages they visited.
http://www.google.co.uk/tagmanager |
|
Unleash Enterprises Ltd use session cookies to remember your log-in details, your preferences. |
|
| FORM_KEY | Stores randomly generated key used to prevent forged requests. |
| PHPSESSID | Your session ID on the server. |
| GUEST-VIEW | Allows guests to view and edit their orders. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history, if you have asked for this. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| MAGE-CACHE-SESSID | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-TIMEOUT | Facilitates caching of content on the browser to make pages load faster. |
| SECTION-DATA-IDS | Facilitates caching of content on the browser to make pages load faster. |
| PRIVATE_CONTENT_VERSION | Facilitates caching of content on the browser to make pages load faster. |
| X-MAGENTO-VARY | Facilitates caching of content on the server to make pages load faster. |
| MAGE-TRANSLATION-FILE-VERSION | Facilitates translation of content to other languages. |
| MAGE-TRANSLATION-STORAGE | Facilitates translation of content to other languages. |
| hellobrave_cookiecompliance | Set once user has accepted our Cookie Policy. |